If you need to cancel mass bookings all in one go, follow these steps:
- Create a list with all bookings to be cancelled
- Cancel all bookings using the mass calculation feature
1) Create a new list using the 'Booking' dataset:
2) Make sure to include these fields:
Then, add an advance filter showing the date in which you wish to cancel all bookings for:
If you want to only cancel in school lessons/ ensembles and leave lessons/ ensembles happening at music centres, this is possible too. Simply add more fields to make sure that this list only contains the bookings that you want to cancel at schools.
3) Once your list is complete, go to 'settings' Mass Cancellation:
4) Select the report that you just created:
5) Select cancellation reason:
You can enter an internal comment and public plus send everyone an email that will be affected. You can see who will have their lessons cancelled in the screen above. You have the option to remove cancellations here on individuals if you need to.
If you do a mass cancellation where the reason triggers a make-up lesson, you will need to go and schedule all of the make-up lessons into the teacher's timetable.