If you need to cancel mass bookings all in one go, follow these steps:
- Create a list with all bookings to be cancelled
- Cancel all bookings using the mass calculation feature
1) Create a new list using the 'Booking' dataset:
2) Make sure to include these fields:
Then, add an advanced filter showing the date you wish to cancel all bookings for:
If you want to only cancel lessons/ensembles taking place in schools and leave lessons/ensembles happening at music centres, this is possible too. Simply add more fields and filters to make sure that this list only contains the bookings that you want to cancel at schools (e.g. Category contains 'School')
3) Once your list is complete, go to Settings > Mass Cancellation:
4) Select the list that you have just created:
5) Select a cancellation reason:
You can enter an internal comment and/or public comment, plus send an email to everyone that will be affected. You can see who will have their lessons cancelled in the screen above. You have the option to remove individual cancellations here if you need to.
IMPORTANT! - If you create a mass cancellation where the cancellation cause triggers a make-up lesson, you will need to individually schedule all of the make-up lessons into each teacher's timetable.